Please read these terms and conditions (“Terms”) carefully before accessing or using the services provided by Mobile Car Detailing Vancouver (referred to as “Company,” “we,” “us,” or “our”). These Terms outline the rights and obligations between you (“Customer,” “you,” or “your”) and Mobile Car Detailing Vancouver regarding the use of our mobile car detailing services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Service Agreement:
- By booking our mobile car detailing services, you agree to engage our professional detailing team to perform the requested services at your specified location.
- You must provide accurate and complete information about your vehicle, location, and any specific requirements during the booking process.
2. Service Limitations:
- Our mobile car detailing services are available within the designated service area. Additional charges may apply for locations outside this area.
- We reserve the right to refuse service if your location is inaccessible or poses a safety risk to our team members.
3. Pricing and Payment:
- The pricing for our mobile car detailing services is displayed on our website or provided to you during the booking process. Prices are subject to change without notice, but the price agreed upon at the time of booking will be honored.
- 50% of the payment for our services is due at the time of booking or as otherwise agreed upon between you and Mobile Car Detailing Vancouver.
- We accept various forms of payment, such as cash, credit cards, or electronic payment methods, as specified on our website or agreed upon during the booking process.
4. Cancellation and Rescheduling:
- To cancel or reschedule your appointment, you must provide us with at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
- We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances, such as inclement weather or equipment failure. In such cases, we will make every effort to inform you as soon as possible and arrange a new appointment.
5. Customer Responsibilities:
- You are responsible for ensuring that your vehicle is in a suitable condition for our mobile car detailing services.
- You must provide access to a water source and electrical outlet (if required) at the specified location.
- You agree to remove any personal belongings, valuables, and items of sentimental value from the vehicle before our team arrives.
- While we take utmost care in performing our mobile car detailing services, we cannot be held responsible for any pre-existing damage or wear and tear on your vehicle.
- We are not liable for any damage caused to your vehicle due to manufacturer defects, poor maintenance, or hidden damages not identifiable during our inspection.
- In the event of accidental damage caused by our team, we will make reasonable efforts to rectify the issue or compensate you appropriately.
7. Intellectual Property:
- All content provided by Mobile Car Detailing Vancouver, including but not limited to logos, graphics, text, and images, are protected by intellectual property laws and are the property of the Company.
- You may not reproduce, distribute, modify, or use any of our intellectual property without our prior written consent.
8. Privacy and Data Protection:
9. Modifications to the Terms:
- Mobile Car Detailing Vancouver reserves the right to update or modify these Terms at any time without prior notice. The revised Terms will be effective from the date of publication on our website.
- It is your responsibility to review the Terms periodically. Continued use of our services after any modifications indicates your acceptance of the updated Terms.
10. Governing Law and Jurisdiction:
- These Terms shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada.
- Any disputes arising out of or relating to these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of British Columbia.
If you have any questions or concerns regarding these Terms, please contact Mobile Car Detailing Vancouver’s customer support team for clarification.
By accessing or using our mobile car detailing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.